ScrapEarn Privacy Policy
How ScrapEarn collects, uses, and protects your information when you request scrap pickups or use our platform.
At ScrapEarn, your privacy is important to us. This policy outlines our practices concerning data collection, storage, and communication for scrap pickup requests.
By using our website, submitting pickup forms, or communicating with our team, you acknowledge the terms described herein.
1. Information We Collect
When you submit a scrap pickup request or interact with our service, we may collect:
- Contact details such as your name, phone number, and email address.
- Pickup address, locality, landmark, and geographical coordinates where applicable.
- Scrap details including material types, estimated weights, categories, and optional photos.
- Communication history related to pickup scheduling, coordination, and customer support.
2. How We Use Your Information
Collected information is used exclusively to:
- Coordinate and fulfill doorstep scrap collection requests.
- Communicate pickup timing, team arrivals, and status updates.
- Provide customer support, resolve queries, and process feedback.
- Maintain operational logs and transaction records for service verification.
3. Data Sharing & Protection
We do not sell, rent, or trade your personal data to third-party marketing companies. Data is shared only with verified operational personnel (such as assigned pickup drivers and staff) strictly for the purpose of executing the requested pickup service.
4. Contact & Privacy Inquiries
For any questions regarding your data or to request deletion of your contact records, please contact:
Email:contact@scrapearn.app